Capcom Responds to Resident Evil Requiem DLSS 5 Backlash: “We Got the Design Right”

When NVIDIA first revealed DLSS 5 and its neural rendering, a lot of the online backlash that was leveled at the feature centered around Capcom’s Resident Evil character, Grace, and how DLSS 5 changed her facial features. Now, in a recent interview with Eurogamer, Koshi Nakanishi and Masato Kumzawa, the game’s director and producer, have responded to the DLSS 5 outrage and to the game’s overall reception at and since launch. Addressing the DLSS 5 debacle, Kumzawa took the backlash as a positive indication, commenting that “the fact a lot of players commented they really liked the original design of Grace and didn’t want to see it changed was a positive—it meant we got the design right,” and that it was an indication that “Grace quickly established herself as a fan favorite.” The Nakanishi and Kumzawa did not comment on previous allegations that Capcom had not involved game developers or even inform them of the potential changes to the character designs ahead of time.

[Editor’s note: Our in-depth review of Resident Evil Requiem is now live]

Just 16 days after Resident Evil Requiem launched, it had already sold over 6 million units, making it the fastest-selling Resident Evil game to date. Commenting on the overall success of the game, the pair said that “we were very happy to see the reaction of players around the world after the game launched. In particular, because we were very tight-lipped in order to maintain the surprise for players, especially about what happens after the return to Raccoon City. So, watching people’s clips and online reactions, we felt not only pleased that they were enjoying it, but relieved our strategy was right to try and save that for them.” Notably, the Resident Evil developer publicly asked gamers not to spoil surprises about the game when the game’s plot was leaked online shortly before the official launch.