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Your users aren’t unmotivated-they have 1 of 4 problems
How to design for advanced features nobody uses
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Users don’t see your design system
How Gestalt principles power any great design systemContinue reading on UX Collective »
The feature was fine. So why did users keep hiding it?
The retention killer that never shows up in a requirements doc.This image was the consumer-generated collage of the ‘typical ...
Why your clients aren’t buying and how to change that
You know it’s the right thing to do. The data screams it. Yet they still say no. Here&#x...
What I’ve learned writing for billions of users
Insights from products that grow and grow.A few years ago, after running a complex global product launch, I wrote down everyt...
MSI Announces the PRO MAX Series of Displays, Designed for Mac Users
A Mac user's workspace is defined by precision, but the desktop experience has often felt like a compromise. Not anymore...
Most AI tools make users faster. The best AI tools make users better.
We’ve all lived a version of this story.You start small — asking AI to refine an email. Then something a little harder, like ...
AMD Radeon GPU Driver Update Breaks Zero RPM Mode for Several Users
AMD's second-latest GPU driver update, version 26.5.1 WHQL, is causing issues with the Zero RPM mode on many graphics ca...
Low cortisol solution to big problems
The strange details we only notice when we slow down.Continue reading on UX Collective »
How I use AI to partner on design problems
A design workflow where AI holds the context, I do the thinking: from brainstorm to prototypeWorking through a complex design...
Users own the present. You own the future.
Users know their day. They don’t know your roadmap. Why smart users give convincing wrong answers, and how to do research tha...
Staff designers aren’t about shipping the best work. That’s the point.
I rewrote portfolios for 7 Staff/Principal designers. Here’s what I learnedContinue read...
The erosion of design authority, burnout problems, invisible customers
Weekly curated resources for designers — thinkers and makers.“The excitement surrounding these tools does not come from the d...